All purchases within Canada are eligible for one Free Postage Paid Return Shipping Label for 30 days from when you receive your order. To be eligible for a return, your item must be unused, price tags attached, and in the same condition that you received it. It must also be in the original packaging.
Returns initiated within the 30-day time frame are eligible for a full refund, excluding original shipping fees paid for by the customer. Sale items are eligible for an exchange or store credit only.
Unfortunately, we cannot accept returns or exchanges after 30 days from delivery of your item(s).
We do not accept returns for the following items: Gift cards, some health and personal care items, any intimates, clearance items.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Check out the latest from WIGG and the YWCA Cambridge in our NEWS section. Events, sales, updates and so much more.